Faq

Frequently Asked Questions

Support

With more than 20 years of experience we know support is vital to every business and brand.

What type of support do you provide?

With staff who understand each interaction with a customer is a chance to prove why your business or brand is better than your competition. We provide phone answering and virtual assistant services based on custom requirements. Email and Chat support with website integration. All support options come with simple hand-off ability to on-site or business and brand owner designated staff. We allow the ability to use our support services to support existing staff or to replace a current department.

What type of support should I (the business or brand owner) expect?

We make sure to keep dedicated staff for Hiero Digital support. We ensure you are never left without a clear line of communication to a project manager. If you are in crisis, you can be assured that a Hiero is there with you.

How do I get Hiero support options?

Contact us today to learn exactly how we can start supporting your business or brand now.

Marketing/Branding Options

With more than 20 years of experience we can deliver the best products.

What can you do for my brand?

Our company offers many custom options, integrations, and marketing plans. It is always best to speak with a project manager or business owner referral (at request).

Can you help complete my brand or business identity?

Building a brand identity is what we do best but guess what we won't do that without you! We will give you the tools and our marketing team can walk through a step-by-step guide that will help you not only build your brand and brand identity but can also be repurposed for investor pitches!

I don't have a logo?

That's fine, our team can come up with ideas and you can pick from them! Don't sweat the small stuff, that's for us to do!